Concerned about the protection of your privacy, Solu Africa is committed to ensuring the highest level of protection of your personal data in accordance with Law No. 2013-450 of June 19, 2013 on the protection of personal data.
Our privacy policy allows you to learn more about the collection and processing of your personal data by Solu Africa as well as your rights.
Personal data is collected by:
Solu Africa , is currently established and has opened offices in 4 different countries: Senegal, Burkina Faso, Ivory Coast, Benin.
Whatever the country in which Solu Africa is present, it takes into account the location, address and legislation in force in each country.
We, Solu Africa , are particularly attentive to the protection of personal data that we process on our website www.soluafrica.com, in accordance with the various laws in force on the protection of personal data in all jurisdictions in which Solu Africa exists.
This policy describes the measures taken to manage your personal data, and your rights as a data subject.
It may be modified at any time in order, in particular, to comply with any changes in regulations, case law or technology, with notice and notification. We also invite you to consult this Policy regularly in order to be kept informed.
By visiting and/or using the service offered on our website www.soluafrica.com you agree to the collection, use and transfer of your personal data within the limits and framework defined below.
Of course, you don’t have to create an account or log in to visit our site and use some of our services.
However, in certain cases (creation of your user account, direct contact form, customer reviews, quotation requests, contacting companies, service subscription, etc.), you may be asked to leave nominative personal data, directly or indirectly identifiable (surname, first name, telephone number, postal address, e-mail address, password, appointment booking functionality, etc.). The compulsory or optional nature of the data is indicated at the time of collection by an asterisk.
In addition, when you visit our website and use our services, we may collect and process data relating to your browsing (in particular cookies, your IP address, the addresses of the pages you have visited and the searches you have carried out), and to your terminal (type of browser used, model and version of your operating system, screen resolution, presence of certain plug-ins, etc.).
With your consent, we will also perform an approximate geolocation of your home town from your IP address in order to optimally personalize your user experience.
In order to facilitate the creation of a user account, you can connect via the various social platforms (button provided for Facebook, Google, LinkedIn, Twitter, Youtube): when you connect to our site with these third-party accounts, we access certain information you have provided to the social network, such as your email address, first and last name, profile picture and location (limited to city).
A link to Solu Africa’s privacy policy is included on each of our social platforms.
On the other hand, any information additional to that already present in your social accounts that we may request for the purposes described below will not be transmitted to said social network.
To ensure better visibility and manage your privacy settings on social networks, we invite you to consult the privacy policies of the social networks by clicking on the links below:
⇨ Facebook privacy policy: https://fr-fr.facebook.com/policy.php
⇨LinkedIn privacy policy: https://fr.linkedin.com/legal/privacypolicy
⇨Privacy policy of X: https://twitter.com/en/privacy
⇨Instagram privacy policy: https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect
⇨Youtube privacy policy: https://policies.google.com/privacy?hl=fr
⇨Google privacy policy : Privacy policy – Privacy policy and terms of use – Google.
We collect your data in particular when :
⇨ You create and use your personal account, and your professional account,
⇨You can use our direct contact form,
⇨You browse our site and consult our products and services,
⇨Give your customer feedback
⇨You request a quote;
⇨You contact the company directly
⇨You can contact our customer relations department.
We use your personal data for :
⇨Personalize the experience and meet individual needs,
⇨Provide personalized advertising content,
⇨Improve the site,
⇨Improve customer service and support needs,
⇨Contact users by e-mail,
⇨Administer a contest, promotion or survey,
⇨Assuring our mission as a professional social network,
⇨Permit use of the services and its various functionalities,
⇨Moderate contributions (notices, comments),
⇨Allows you to book an appointment with a professional listed on our site,
⇨To inform users about the services in which they have expressed an interest on the site,
⇨Propose advertising offers and information on and off the site in relation to users’ areas of interest and, possibly, a locality,
⇨Producing anonymized store traffic statistics,
⇨Etablish statistics and counts of frequentation and use of the various sections and content on the site in order to adapt said sections and content to users’ browsing habits,
⇨Monitor the ads displayed to limit their quantity and keep viewing statistics,
⇨Process requests to exercise rights,
⇨Contact you, process notices,
⇨Transmit your requests for contacts and quotes to the relevant professionals…,
⇨Process requests to exercise rights,
⇨Responding to official requests from public or judicial authorities empowered to do so
⇨Ensure the security of our services, in particular by detecting and blocking malicious traffic.
Data protection regulations require us to inform you of the legal basis for processing your personal data. In this respect, we may process personal data according to the following legal bases:
⇨ With your consent: where required under applicable law, Solu Africa Online will seek your consent before processing your personal data (for example, for marketing communication purposes). You may withdraw your consent at any time, as provided. You may withdraw your consent at any time.
⇨ Compliance with legal obligations: processing requests to exercise rights, responding to official requests from public or judicial authorities empowered to do so.
⇨ The performance of a contract between Solu Africa and you, as part of the acceptance of the general conditions of use of the account services or the subscription to services (customer relationship management, moderation of reviews).
⇨ So lu Africa’s legitimate interest to serve our business interests, deliver and improve our services, and ensure the proper functioning of the site.
Where appropriate, the collection form may be accompanied by a checkbox allowing you to accept or refuse that your data be used for commercial purposes on behalf of third parties, and/or transferred to third parties.
Cookies are small text files stored on your browser when you visit our site. They are used to recognize your terminal when you connect to our site or one of our services in order to :
⇨To compile statistics and counts on the number of visitors to and use of the various sections and content of our site and our services, enabling us to carry out studies to improve content and ensure the monitoring and billing of our advertising space,
⇨To memorize the display preferences of your terminal (language used, display settings of your terminal) and to take them into account when you visit our site and our services according to the graphic charter and the viewing or reading software that your terminal has,
⇨To store information relating, for example, to a form you have filled in or a service or information you have chosen,
⇨To implement security measures, for example when you are asked to log in to a service again after a certain period of time,
⇨To allow you to access reserved and personal areas of our site or our services, such as your personal account, on the basis of personal data that you have previously entrusted to us,
⇨To adapt the advertising content inserted in our services and on other sites to the centers of interest and, possibly, with a locality, which result from the data of navigation of your terminal among the headings of our site or our services,
⇨To adapt the advertising content inserted in our services and on other sites to the personal data that you have entrusted to us as part of your user account and that are associated with a cookie, as well as to the centers of interest that result from the data.
⇨To offer you your preferred locality when you access our site, this locality being deduced from searches you have carried out on our site, and freely modifiable by you.
We offer you a history of your searches and results. To do this, your search entries and the professionals consulted are saved in your Internet browser. Your history is automatically deleted after 60 days.
Please note that the deactivation and deletion of your history is cookie-based. Consequently, if you delete cookies from your terminal or change terminal, we will no longer know that you have chosen this option.
In addition, to protect your privacy, we do not keep a history of professionals whose activities are related to racial or ethnic origins, political, philosophical or religious opinions, union membership, health or sex life. For this reason, you will not see these professionals in your history.
The data collected on our site is exclusively intended for Solu Africa and its possible Partners. All Solu Africa departments, in particular internal departments such as the database department, sales department, etc., have access to the database containing your personal data. Our partners include Google, Hetzner and Cmediahost.
However, where applicable, any transmission of your data to third-party companies will be subject to your prior consent.
Your data may be passed on to our partners, subject to your consent, in order to display advertising tailored to your interests and movements.
When you make an appointment with a professional listed on our site, your identification and contact details are transmitted to the professional concerned in order to finalize the appointment.
The professional concerned is responsible for processing the data he or she collects when making an appointment (which, depending on the type of professional, may include personal data relating to your health).
Professionals do not have access to our databases containing your personal information. The management of user accounts and the taking into account of opinions are entrusted to selected service providers, involving the transfer of certain data to Hetzner in Germany and Cmediahost in Switzerland, thus guaranteeing a secure external backup.
With your consent, your search history may be communicated to our departments in charge of carrying out satisfaction surveys.
Your publication data, your contributions (reviews, photos, etc.) and your CVs are also publicly accessible on our service. However, only Solu Africa Online members have access to users’ CV data.
Solu Africa undertakes to ensure that the data collected is kept in a form that allows you to be identified for no longer than is necessary for the purposes for which the data is collected and processed.
CV and photo data is kept for 3 years from the last publication.
Supporting documents corresponding to validated and published notices are kept for 13 months from the date of validation, for the purposes of checking and investigating the reliability of the notice.
Data relating to the moderation of contributions is kept for 12 months from the moderation phase by our service provider.
Your browsing data is kept for the period strictly necessary for the purpose of the processing in question and in accordance with the regulations on the protection of personal data:
The information collected by means of cookies and other tracers with your consent is kept for a period not exceeding 24 months;
Information collected by means of cookies and other tracers for audience measurement purposes, and considered essential to the operation of the service, is kept for a period not exceeding 25 months.
You have the right to access, rectify, delete, port, oppose or limit the processing of your data, and withdraw your consent.
You can exercise these rights:
By e-mail: info@soluafrica.com
We reserve the right to modify, at any time and without notice, all or part of our rules relating to the protection of privacy. We therefore advise you to refer regularly to the latest version of these rules, which is permanently available on our Site. Modifications come into force on the date they are posted on our Site and are enforceable on the date of your first use of it. The use of our Site implies full and entire acceptance of any revision or modification of our rules relating to the protection of privacy.
Updated March 03, 2025.
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